Privacy Policy
Last updated: 02/09/2026
1. General Information
CaribeTex HVAC ("CaribeTex," "we," "us," or "our") is committed to protecting the privacy and security of the personal information of our customers, website visitors, and maintenance plan members. This Privacy Policy describes how we collect, use, store, and protect your information when you: - Visit our website - Request HVAC installation, repair, or maintenance services - Subscribe to a monthly or annual membership plan - Contact us by phone, text message, or email
2. Information We Collect
We may collect the following information: Personal Information: - Full name - Service address - Phone number - Email address - Billing information - Payment information (processed through secure third-party providers such as Stripe or others) Technical Information: - IP address - Browser type - Device used - Cookies and browsing data
3. How We Use Your Information
We use your information to: - Schedule installation, repair, or maintenance services - Process payments and memberships - Send service reminders - Provide customer support - Send promotions or relevant information (if the user has given consent) - Comply with legal obligations We do not sell or rent your personal information to third parties.
4. Information Protection
We implement reasonable technical and administrative measures to protect your information against unauthorized access, loss, or misuse. Payments are processed through certified secure platforms. CaribeTex HVAC does not store credit card information.
5. Information Sharing
We may share information only with: - Payment providers - Authorized company technicians - Software and CRM service providers - Legal authorities when required by law
6. Cookies
Our website may use cookies to improve user experience, analyze traffic, and optimize our services. Users may disable cookies through their browser settings.
7. User Rights
You may: - Request access to your information - Request correction of inaccurate data - Request deletion of your data (subject to legal obligations) To exercise these rights, you may contact us through our official channels.
8. Changes to This Policy
We reserve the right to modify this Policy at any time. Changes will be posted on this page. If you have any questions about this Privacy Policy, you may contact us through our official channels. Thank you for choosing CaribeTex HVAC!
¿Tiene alguna pregunta? Contáctenos: caribetexhvac@gmail.com